Monday to Friday 9:00 - 5:30 | sales@sparkleduk.com | Call Office 01489 570780 or WhatsApp 07340 526076 | Free shipping on all orders | Custom Signs within 12 - 21 days!

FAQ's


 FAQ's

When will my Neon Sign be delivered?

All of our signs are manufactured especially for you and as such are all customised signs, due to being hand made, will be delivered within 12 -21 days of payment being received.

Where can we deliver to?

We can supply signs all across the UK. Our signs are well packaged and protected and your delivery will be fully tracked until it reaches you.

How do you price Neon Signs?

Our Neon Signs are priced by calculating the total cost of the Neon Flex, acrylic board and other accessories to make the sign and then a labour cost for the hand production of your neon sign. We can usually beat any like for like quote.

Which delivery service will my Neon sign be sent with?

We use DHL, Parcel Force or UPS for our deliveries, so you will be able to track you're purchase.

To check exact timescales please contact us on sales@sparkleduk.com or whatsapp us on 07340 526076.

How can I affix my sign?

Our Neon signs come with a pre-drilled holes, and we supply fixings to enable this, equally, you can rest your sign against the wall on a table or on a shelf. We can also source wire hanging kits so that your sign can be hung from the ceiling or standing frames to hang your sign from, contact us for more information.

Which colour and font can my Neon sign be produced in?

Your sign can be made in any colour, you can choose this on the product page. We can also make your sign using multiple colours or . If you would like a specific font to be used in your sign production then you can supply us with an example of this font or describe to us your vision and we will mock up some designs.

What voltage are our Neon signs?

The signs are 12v, they come with a UK plug and power adaptor which converts the mains voltage. This looks like a laptop style power supply.

Product Safety?

All of our signs are made using CE certified components.

All of our 'to hire' products are PAT tested.

Warranty Information

Your sign will come with a 2 year warranty. LED Neon Flex is very reliable and our Neon Flex is a new ultra reliable silicone coated type which retains its colour for longer whilst incorporating ultra bright LED's.

For any other questions please contact us;

Email | sales@sparkleduk.com

Office | 01489 570780

WhatsApp | 07340 526076